RETURNS & EXCHANGES
Returns and Exchanges:
If your package is damaged by the carrier during the shipment, save the box and the merchandise and notify us immediately at firstname.lastname@example.org
If you are not completely satisfied with your purchase, we are happy to accept products in their original, untouched condition within 30 days for a refund or exchange. Please return merchandise packed in its original shipping box, along with a copy of the packing slip.
Only items purchased on madeleineritchie.com may be accepted for return or exchange. We will not accept any merchandise purchased from a store.
Only the price of the item(s) purchased will be refunded.
For returns, send the unused or damaged merchandise to
Madeleine Ritchie returns
PO Box 51888
Once we receive your returned item(s) please allow up to 10 business days to process your refund and send an email confirmation.
MADELEINE RITCHIE DOES NOT ASSUME RESPONSIBILITY FOR REIMBURSEMENT OR COMPENSATION IN THE EVENT THAT ANY RETURN PACKAGE IS LOST, STOLEN OR MISHANDLED.